LeadLegend vs. Thryv Comparison

1. Pricing & Cost Efficiency

Thryv Pricing:

Kickstart Plan: $623/month per location (billed annually, originally $658/month)
Ignite Plan: $929/month per location (billed annually, originally $1,040/month)
Growth Plan: $1,133/month per location (billed annually, originally $1,291/month)
One-time onboarding fee of $250 for all plans.

LeadLegend Pricing (Transparent, Flat-Fee Structure):

Premium Plan: $297/month (Unlimited users)
Enterprise Plan: $497/month (Unlimited users, advanced features included)
No per-user pricing, no hidden fees, and all features included in pricing.
No onboarding fee in 497 plans, optional onboarding fee for lower plans.

                ✓ LeadLegend provides a predictable, more cost-effective pricing model without hidden fees or per-location costs.
            

2. Feature Set & Capabilities

Thryv:

Business Management Tools: Scheduling, invoicing, payments, and social media management.
Basic CRM Features: Lead tracking and client communication.
Marketing Tools: Email & SMS marketing with limitations based on the plan.
AI Assist Marketing: Available only in higher-tier plans.

LeadLegend:

Advanced CRM & Automation: Full sales pipeline tracking, AI-driven automation, and lead scoring.
AI-Powered Marketing Tools: Personalized outreach, automated campaigns, and multi-channel communication.
No limits on contacts, users, or features.
AI Assist Email & SMS Marketing: Included in all plans.

                ✓ LeadLegend offers more robust CRM and automation tools, while Thryv focuses more on business management with tiered feature access.
            

3. Customer Support

Thryv:

24/7 Support Available: Phone, chat, and email.
No AI-powered support or automation.

LeadLegend:

Extensive Customer Support Features:
- Live chat support
- Zoom call support
- 2-minute average response time
- Ticketing system
- Help desk (knowledge base)
- AI support agents for instant resolutions

                ✓ LeadLegend's AI-driven and real-time support options provide more responsive and efficient assistance.
            

4. Onboarding & Ease of Use

Thryv:

Requires a one-time $250 onboarding fee.
Complex setup due to multiple tools requiring manual configurations.
Features are locked behind different pricing tiers.

LeadLegend:

Simple, intuitive setup with pre-built workflows.
1-on-1 onboarding + training included (No extra cost).
All features included in 497 plans.

                ✓ LeadLegend offers faster and more intuitive onboarding, making it easier to get started without additional costs.
            

5. Scalability & Growth

Thryv:

Pricing increases per location and per feature tier.
More contacts, locations, or features mean higher costs.
Limited AI automation compared to LeadLegend.

LeadLegend:

Unlimited users at no additional cost.
Designed for businesses looking for automation and growth without added costs.
AI-powered marketing and CRM tools to optimize scaling.

                ✓ LeadLegend is a better choice for businesses looking for long-term scalability with AI-driven automation and no per-location pricing.
            

6. Final Verdict: Why LeadLegend is the Better Choice

Feature	Thryv	LeadLegend
Pricing	$623 - $1,133/month per location + $250 onboarding fee	$297 - $497/month, no hidden fees
Per-User Charges	Pricing scales with more locations	Unlimited users included
CRM Features	Basic lead tracking & communication	Full CRM with automation & AI integration
Marketing Automation	Available only in higher tiers	AI-powered outreach & campaign automation included in all plans
AI Assist Email & SMS	Higher tiers only	Included in all plans
Customer Support	Standard 24/7 support	24/7 Live chat, Zoom, AI support, 2-min response time
Ease of Setup	Requires manual configuration	Pre-built workflows, easy setup
Onboarding Fee	$250 one-time fee	No onboarding fee on 497 plan, technical account setup + 1-on-1 training included
Scalability	Costs rise per location & features	No extra costs for growth