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Yes, you can assign conversations to specific team members, ensuring that the right person is handling each client interaction. Use the "Assigned To" filter to manage and track these assignments easily.
Yes, you can set up automated responses for common inquiries. Use the Automation tab to create workflows that trigger automatic replies, helping you respond to clients quickly even when you're not available.
It organizes all client communications in one place, ensuring you never miss a message and can respond promptly, improving customer satisfaction.
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