MONITOR YOUR ONLINE PRESENCE

Enhance and Protect Your Online Reputation

LeadLegend's Reputation Management tools help you monitor, manage, and improve your business’s online presence and customer feedback.

Increase YOUR ONLINE PRESENCE

Get found with Reviews

  • Be the obvious choice for people who find you online.

  • Stand out on the sites that matter by easily collecting hundreds of customer reviews

  • Get new reviews, manage them and promote them across the web.

Stay on top of Customers experience

Elevate your reputation management

Track reviews from various platforms to keep an eye on what customers are saying about your business.

  • Multi-platform review tracking

  • Real-time alerts

  • Centralized review dashboard

Unlock your business potential:

BOOST YOUR ONLINE RATINGS

Review Generation

Send automated requests to satisfied customers, asking them to share their positive experiences online.

  • Automated review requests

  • Email and SMS review invitations

  • Customizable templates

RESPOND TO REVIEWS EFFICIENTLY

Review Responses

Quickly respond to reviews directly from the platform to show customers you care about their feedback.

  • Engage with Customers and Address Concerns

  • Direct response capability

  • Customizable response templates

  • Automated response suggestions

Reputation Management FAQs

Your business CRM software questions,
answered.

How does LeadLegend help in improving online reputation?

By providing tools for continuous monitoring, prompt responses, and proactive review generation, LeadLegend helps you maintain and enhance your online reputation​

Does LeadLegend offer integration with other tools for reputation management?

Yes, LeadLegend integrates with tools like Yext for managing online listings and can connect with other CRMs for unified data management

Can I respond to reviews through the platform?

Yes, you can quickly respond to reviews directly from the platform using customizable response templates and automated suggestions​

How do I generate more positive reviews?

Send automated review requests via email and SMS to satisfied customers, encouraging them to leave positive feedback online​. You can also create a review collector automation, where you only prompt customers to leave a review on online platforms that have already left good feedback internally.

What is review sentiment analysis?

LeadLegend uses AI to analyze the sentiment of your reviews, providing insights into whether customer feedback is positive or negative​

How does LeadLegend help with negative reviews?

You can set up alerts to notify you immediately of negative reviews, allowing you to respond promptly and address any concerns

All Tools a Business Needs - In One Place

© 2024. LeadLegend Ltd. All rights reserved.