Appointment reminder software for med spas — HIPAA-friendly automation

Appointment reminder software for med spas

Appointment reminder software for med spas automates SMS/email reminders, enables two-way texting and AI receptionist support, and keeps client data secure with HIPAA-friendly workflows.

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Automated capabilities & integrations

LeadLegend CRM helps med spas reduce no-shows and save staff time. Automated SMS and email reminders can be timed at 72h, 24h, or 2h before visits. The system supports two-way texting, missed-call text-back, and integrates with popular booking tools.

Multi-channel reminders

Clients receive SMS and email reminders designed in your spa's tone of voice.

AI receptionist

Answers common questions and helps clients confirm or reschedule instantly.

Calendar integration

Syncs with Google and Outlook calendars; integrates with 2,000+ apps via Zapier/Make.

Security & compliance

Standards: HIPAA-friendly, GDPR, CCPA alignment.

All data is encrypted with AES-256 at rest and TLS in transit. Role-based access, audit logs, and a Data Processing Agreement provide legal assurance.

HIPAA-friendly AES-256 Encryption GDPR / CCPA

Onboarding & support

Setup is fast—most med spas go live in under 7 days. Enterprise plans include 1-on-1 onboarding and technical account setup. Premium users get 24/7 live chat support, while Enterprise adds Zoom-based training sessions.

"Setup took just a few days and our no-show rate dropped by more than a third in the first month."

— Radiance Medical Spa

Pricing & rollout

Premium — $297/month: Unlimited users, appointment reminders, booking system integration, HIPAA-friendly messaging, automated review requests, and marketing automation designed for med spas. This is the entry point for any med spa needing a complete setup without DIY work.

Enterprise — $497/month: Everything in Premium plus AI receptionist, proposals & estimates, reactivation and advanced automations, membership billing, and dedicated onboarding with a technical account manager.

No long-term contracts are required, and you can start with a 7-day free trial.

Complete med spa setup included

A full done-for-you package built for medical spas and aesthetic clinics:

  • Complete website for offers and booking: Includes landing page with offers, before-and-after photos, reviews, map, and team profiles.
  • Automatic follow-ups and reminders: Texts and emails confirm payments, bookings, reminders, and no-show follow-ups.
  • Built-in sales flow: Pipeline moves leads from new inquiry to prepaid, scheduled, closed, upsold, or follow-up needed.
  • Easy to brand and edit: Drop in your logo, pick colors, swap photos, and edit offers with no coding.
  • Payments and messaging ready: Built-in connections let you start collecting deposits and sending reminders immediately.

In short, it's a done-for-you lead and booking machine built for med spas that want more clients without chasing them manually.

Results from med spas like yours

Med spas using LeadLegend's appointment reminders report:

30–40% reduction in no-shows.
Higher staff efficiency with fewer manual follow-ups.
Thousands in previously lost appointment revenue recovered.

See the Complete Platform in Action

Watch a live walkthrough of LeadLegend's med spa CRM, including appointment reminders, AI receptionist, and automated workflows.

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Start reducing no-shows today

Join med spas using LeadLegend to protect revenue and improve client experience.

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All tools a business needs -

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All tools a business needs - In one place

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